What happens to my personal information?
Payments are processed via Google Checkout or PayPal. I do NOT have access to billing addresses, credit card information, etc. Only Google Checkout or PayPal will have access to sensitive information. I only have access to your name, email address & mailing address to ship the items and they are ONLY used for shipping purposes.
What is your return policy?
Salable and unworn items in their original condition are accepted within 5 days from date of shipment for a refund or exchange. Please email me at STUDIOL6@GMAIL.COM for an authorization code before mailing your item. Include all original packaging and collateral material. Upon receiving your return, the item will be reviewed. Please note that items showing signs of wear or those that have been engraved, altered, resized or damaged in any way cannot be accepted for return. Unfortunately, shipping costs will not be reimbursed.
What is your shipping policy?
All orders qualify for free shipping within the United States. Please allow 1 - 2 days for orders to be brought to the post office. Orders are shipped via USPS First-Class or Priority Mail depending on weight with delivery confirmation.
What is your jewelry made of?
Every piece of jewelry is made of sterling silver adorned with cubic zirconia. Measurements are approximate and actual colors may vary slightly due to the display settings on your monitor.
How do I take care of silver jewelry?
Wearing your silver jewelry often is the best way to prevent tarnish from building up. Regular cleanings with silver polishing cloths or sterling silver cleaner will clean and prevent tarnish. DO NOT use harsh chemicals, baking soda, toothpaste, or toothbrushes.
How can I contact you?
Feedback and questions are always welcome. Feel free to email: STUDIOL6@GMAIL.COM. Email is checked daily and responses are provided within 24 hours.
You can also click on the "Ask Seller A Question" link in each product listing.